Account Information
Name, email address, authentication identifier, profile details, business/individual status, and optional location profile fields such as city, region, and country.
1. Overview
GoFetch is a mobile marketplace app for discovering, posting, saving, and managing barter listings. Users can create listings, browse listings, bookmark listings, send trade requests, exchange messages related to trades, and report or block other users for safety.
This policy applies only to the GoFetch mobile app and its related backend services.
2. Who Operates GoFetch
For privacy questions, support, or deletion requests, contact GoFetch support:
3. Data We Collect
GoFetch collects only the information needed to run the marketplace, support user accounts, improve safety, and provide app features.
Listing Information
Listing title, description, category, subcategory, images, contact options, exchange preferences, listing status, and listing location details entered by the user.
Photos and Uploaded Content
Photos and other content you upload to listings. Uploaded listing content may be visible to other users depending on how the app displays listings.
Messages and Trade Requests
Trade offers, offer status, conversation messages, sender and receiver identifiers, timestamps, and related listing references.
Bookmarks and Preferences
Saved listings, search/filter preferences, selected category filters, notification preferences, and app settings needed for your experience.
Safety and Moderation Data
Reports, report reasons, report details, blocked user records, moderation status, and related user or listing identifiers.
Location Data
Approximate or precise location may be used if you grant device permission, so GoFetch can show listings near your country or area. You can deny or revoke location permission in device settings.
Technical Data
Basic app, device, log, network, and security information may be processed to keep the service working, debug errors, prevent abuse, and protect accounts.
4. How We Use Data
- To create and manage user accounts.
- To let users post, edit, delete, search, bookmark, and view listings.
- To show listings based on search filters, categories, and location.
- To send and manage trade offers and messages.
- To let users report listings or users and block other users.
- To provide support and respond to user requests.
- To prevent spam, fraud, abuse, unsafe behavior, and unauthorized access.
- To maintain, debug, secure, and improve the app.
6. Location Data
GoFetch may request location permission to show more relevant listings by country, city, or nearby area. Location permission is optional. If you do not grant location access, you can still use the app and select locations manually where available.
GoFetch does not use location data for advertising tracking and does not sell location data.
7. Security
We use reasonable technical and organizational safeguards to protect user data, including authenticated access controls, database security rules, and encrypted transport where supported. No online service can guarantee absolute security, but we work to protect accounts and marketplace data from unauthorized access.
8. Data Retention
We keep account and marketplace data while your account is active or as needed to provide the app. If you delete your account, GoFetch deletes or de-identifies account data and associated personal data unless we need to retain limited information for legitimate purposes such as security, fraud prevention, dispute handling, legal compliance, or abuse investigation.
Public listing data, messages, reports, and safety records may be retained for a limited period where needed to protect users, investigate abuse, or comply with law.
9. Account and Data Deletion
Users can delete their GoFetch account from inside the app or request deletion by email.
Delete your account in the app
- Open the GoFetch app.
- Go to Profile.
- Open Account settings.
- Select Delete account.
- Confirm deletion.
Request deletion by email
If you cannot access the app, email support from the email address connected to your GoFetch account. Include the subject GoFetch Account Deletion Request.
We may ask for information needed to verify account ownership before processing the request.
What deletion includes
- Account profile information.
- User-created listings and listing images where technically available.
- Bookmarks and saved listing records.
- Trade offers and messages associated with the deleted account, subject to safety and legal retention needs.
What may be retained
We may retain limited records where necessary for fraud prevention, security, abuse reporting, legal compliance, dispute resolution, or protecting other users. Retained records are limited to what is reasonably necessary for those purposes.
10. Your Choices and Rights
- You can update profile and listing information in the app.
- You can delete your own listings where the feature is available.
- You can revoke location permission through your device settings.
- You can block users and manage blocked users in the app.
- You can request access, correction, or deletion of your personal data by contacting support.
11. Children
GoFetch is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where required.
12. International Processing
GoFetch service providers may process and store data in countries other than where you live. Where required, we rely on appropriate safeguards for international data processing.
13. Changes to This Policy
We may update this policy as GoFetch changes. The updated policy will be posted on this page with a new “Last updated” date. Material changes may also be communicated in the app or by other reasonable means.
14. Contact
For privacy questions, support, account deletion, or data requests, contact:
GoFetch Support
donaldthegurudotcom@gmail.com